Privacy Policy

Kensa AI ("we", "our", "us") operates the website meetkensa.com and provides AI-powered receptionist services for businesses. We are committed to protecting and respecting your privacy.

For questions about this policy, contact us at guled@meetkensa.com.

We may collect and process the following personal data:

• Contact information — name, email address, phone number, and business type submitted via our contact form.
• Usage data — pages visited, time spent on site, browser type, device information, and IP address collected automatically via cookies and analytics.
• Communication data — records of correspondence if you contact us directly.

We use your personal data to:

• Respond to your enquiries and arrange product demos.
• Provide, maintain, and improve our services.
• Send relevant updates about our services (only with your consent).
• Analyse website usage to improve user experience.
• Comply with legal obligations.

We process your data under the following lawful bases: consent, legitimate interest, and contractual necessity as defined under the UK GDPR.

Our website uses cookies to distinguish you from other users and to enhance your experience. We use the following types of cookies:

• Essential cookies — required for the website to function properly. These cannot be disabled.
• Analytics cookies — help us understand how visitors interact with our site. These are only set with your consent.

You can manage your cookie preferences at any time using the cookie banner on our website, or by adjusting your browser settings.

We do not sell your personal data. We may share data with:

• Service providers — trusted third parties that help us operate our website and deliver services (e.g., email delivery, analytics).
• Legal authorities — if required by law or to protect our rights.

All third-party providers are contractually obligated to protect your data and process it only as instructed by us.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

Under the UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your data ("right to be forgotten").
• Restriction — request restriction of processing in certain circumstances.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests.
• Withdraw consent — where processing is based on consent, withdraw it at any time.

To exercise any of these rights, email us at guled@meetkensa.com. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes end-to-end encryption and secure data storage.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: guled@meetkensa.com
• Website: meetkensa.com